Point of Sale
Our retail point of sale solution features functionality designed specifically for the grocery industry including support for catering and bulk items stocked by weight.
Common Features of
Grocery Store POS Software.
Grocery stores and supermarkets should evaluate the following functions, in addition to general business operations, to meet their unique requirements:
Sales on account
Increasingly uncommon, some grocery stores and supermarkets still maintain open accounts for frequent customers. The POS should update the accounts and the systems should prepare bills as required.
The system should track the customers that have valid check-cashing privileges. It should frank checks at the POS station. Advanced POS software for supermarkets will image and remotely deposit the checks.
The solution should be able to suspend a transaction and move to another transaction. Later, the original transaction can be amended, edited or cancelled.
Code look up
Bulk items items such as produce are often not labeled. Cashiers need a look-up function to find the correct code. Advanced systems will have a picture as well as a description and will enter the code into the POS directly.
The application needs to process coupons at check out. Advance systems will verify the coupon against purchased items and will calculate percentage-off amounts.
Many grocers provide coupons at check out. Advanced POS systems produce coupons based on the items purchased.
Some stores allow customers to scan and pay for their own purchases. Self checkout must provide an oversight station and should be fully integrated with the security system.
Sell per unit weight
The program should integrate with scales at check out. The cashier enters the code for the item and weighs it. The system calculates the final price and prints the weight, unit cost and final price on the receipt.
Stores with full service delicatessens benefit from a deli POS software system with integrated scales and barcode printing systems. The server places the product on the scale, weighs it and the system generates a label with the weight, price and a barcode.
Minor-aged employee management
The system must track the schedules of minor-aged employees and check the hours worked and breaks against regulations. The system should notify managers if scheduled hours would result in a violation. The system should produce any required compliance reports.
Grocery stores and supermarkets sell perishable goods; the “sell by” dates must be tracked, expired inventory must be collected and disposed of and the process properly documented.
UPC code catalog
Building an inventory from scratch could take weeks. The inventory system must include a UPC code catalog with descriptions for common items to save time in building the inventory.
Bottle deposit tracking
Eleven states have beverage bottle restrictions; twenty-two have plans under consideration. The supermarket store software needs to track deposits and bottle sales, and produce compliance reports.
Cash drawer management
The solution should support two-person cash drawer counting. It should be able to assign cash drawers to POS terminals so each cashier can bring a counted drawer at the beginning of a shift.
Security system integration
The system should integrate the POS system and security systems, linking security recordings with transaction records.
If the store sells restricted items, generally alcohol, tobacco or pharmaceuticals, the application should scan and retain ID information for buyers and verify that the format of the ID is correct. However, it is often impractical to validate the IDs against government databases.
One of the key reports is the employee audit, which looks at profitability and transactions by employee. This helps protect the bottom line and helps prevent inventory shrinkage by holding employees accountable.
Supermarkets are evolving from having check-cashing cards to full-featured. In particular, they are adopting social networking by establishing Facebook pages and tweeting coupons to registered customers.
Customer loyalty programs
As part of CRM and to further solidify customer relations, many stores have customer loyalty programs. The store system should track sales history and monitor loyalty program points awarded and redeemed.
The solution should allow sale and promotional pricing. The pricing should change in the POS and inventory automatically at a specified time and date, if desired.